Website Care Plans

NO MORE WEBSITE WORRIES!

Let us take care of your website,
so you can focus on growing your business.

From as little as £75/month, you can have peace of mind that your website performs as it should. 

WORDPRESS CARE AND MAINTENANCE

Website Care Plans

basic website care plan

ESSENTIAL

£75/month

Software Updates

Daily Security Scanning

24/7 Uptime Monitoring

Weekly Cloud Backups

60 Minutes Support Time

Hourly Rate Discount

Monthly Performance Report

One Tree Planted

grow your business with a website care plan

GROW

£125/month

Software Updates

Daily Security Scanning

24/7 Uptime Monitoring

Daily Cloud Backups

Link Scanning and Fixing

90 Minutes Support Time

Hourly Rate Discount

Monthly Performance Report

One Tree Planted

thrive website care plan

THRIVE

£375/month

Software Updates

Daily Security Scanning

24/7 Uptime Monitoring

Daily Cloud Backups

Link Scanning and Fixing

SEO Copywriting of
1 Blog Post

120 Minutes Support Time

Monthly Consulting

Hourly Rate Discount

Monthly Performance Report

One Tree Planted

WHAT DOES IT ALL MEAN?

Website Care Overview

Software Updates

Weekly updates of plugins, theme and WordPress. It’s important that the software is updated as out-of-date software are easy targets for hackers.

Daily Cloud Back-ups

We backup your website daily. This is a separate backup from your hosting company (if they offer this). This means you will always have a safe backup if you need one.

Security Scanning

We’ll monitor and scan your website to make sure it’s clean and not infected with any malware.

Uptime Monitoring

Round the clock monitoring of your website. If your website, for any reason, goes down, we’ll know right away and will get it back online.

Website Updates and Support

You can use your support time to make updates to your website, get help with anything that needs to be fixed or have a consultation. 

Monthly Performance Report

We’ll send you a monthly report that will show you exactly what’s been done and how your website is performing.

Hourly Rate Discount

When you are on a care plan, you’ll get additional hours at our reduced rate of £40 (normally £60).

Link Scanning and Fixing

A monthly link scan will be performed to ensure visitors and search engines can access all pages.

Monthly Consultation

A monthly call will be scheduled where we can discuss marketing tactics, website performance or other topics related to your online growth.

One Tree Planted

We plant a tree with Tree-Nation every month for every care plan.

YOUR WEBSITE WAS NOT BUILT BY US?

Website Tune-Up

£350.-

If you have a WordPress (Divi) website that was not built by us, then you can still get on one of our care plans.

Before we can take you on, we just need to make sure that it is all working as it should.

Our Website Tune-Up includes:

Security scan to check that your site is free of any malware

Website backup

Broken link fixing to ensure visitors and search engines can access all pages

Website review and SEO report

3 hours of support in which we can improve on the design and functionality of your website and implement our key recommendations.

WEBSITE CARE PLANS

Questions & Answers

Do I need to be on a care plan to get ad-hoc support?

If we have built your website, then you can receive ad-hoc support without being on a care plan. Our services are billed at an hourly rate of £60, with a minimum charge of £60.

If we have not built your website, then you can still get ad-hoc support at an hourly rate of £60, but you would need to have a Website Tune-Up to get started.

What if I need more support / hours?

You can receive additional support at an hourly rate of £40. For tasks exceeding a couple of hours, we can provide a project-based quote.

Does any unused support time get carried over to the next month?

No, unused support time does not get carried over to the next month.

Do you offer hosting?

No, we currently don’t offer hosting.

What happens if my website gets hacked or goes down?

The primary goal of our care plans is to prevent issues, and we’ll work diligently to ensure nothing goes wrong.

However, if an emergency does occur and your website needs immediate attention, we will be right there with you, assisting you to get the issue fixed.

How does billing work?

We use Stripe for monthly recurring payments.

Can I cancel at any time?

We want you to do what’s best for your business, so we don’t make you sign any long term contracts.

To cancel your care plan, email uta@carrotandkarma.com, and we’ll immediately stop your next payment.

How do I get started?

Contact us and we’ll get you set up on of our care plans.